2019
Bachelor of Elementary Education
City College of Calamba
More Info About Me
I am a talented, ambitious and hardworking individual, with broad skills and knowledge in digital and leading projects. Further more, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. I am dependable person who is great at time management and use creative approach to solve problem by being energetic and eager to learn new skills.
My Skills and Competencies
Skill
Customer Service Representative
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Concentrix CVG
(Advisor I, Customer Service Associate)
Respond to incoming calls and chat from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services.
2019
-
2020
Alorica Teleservices
(Customer Service Representative)
Responsible for answering inbound calls and outbound, identifying customer needs, responding to emails, directing callers to the appropriate teams, building relationships, and recording details of conversations and interactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.