2007
Bachelor of Science in Accountancy
San Pedro College of Business Administration
More Info About Me
I'am a Filipino with extensive knowledge in Accounting for several years. Handling AP, AR, Bank reconciliations and financial statements from trading, manufacturing and Shared Services. Currently in the Global role supporting the Finance operations supporting their learning needs like for sample facilitating Introduction to accounting to new joiners, documentations, trainer in accounting to KRK, MEX & MNL. I have as well ecommerce knowledge in SEO and product listing and lay out. Thus, I can able to help you all in all so if you would like my services lets connect and give me a chance in Homebased industry. Quick Introduction: https://voca.ro/1kyIOAtkhm3Q
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Lufthansa Services Philippines
(KNOWLEDGE MANAGEMENT LEAd)
Experienced Knowledge Management and Training professional with strong leadership and relationship-building skills. As a KM practitioner, I
have vast experience in handling Process Migration and Documentation, Process Training Program Implementation, and Process Certification
among others. I have managed multiple projects that includes Global Knowledge Tool Implementation and Migration, Local Subject Matter
Expert Development Training and Global Process Training Program Implementation; all of which as provided known benefit for the
Organization.
Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Knowledge Management
Lead/Process Training Lead considered highly ambitious, willing to meet or exceed expectations and capable of maximizing brand awareness.
• Global Administrator of the Learning Management System, Knowledge Management Platform
• Onboarding Coordinator & conducting some modules in the Welcome OnBoard i.e Introduction to Accounting (ITA), Business Acumen,
Customer Service Light, SAP Navigation
• Coordinator of the Manila Training Calendar
• Author Projects: Eforms - Handover Protocol, Migration, Self Audit E2E, ONE Link Project, Chatbot; Onboarding curriculum, Video Based
Learning/Training, Training Plan for Team Leaders
• Project Owner of the Local SME Development Program (Global Implementation)
• Coordinator of the Team Lead Development Program
• Responsible for implementation of the Knowledge Management Platform
• Manage and ensure compliance to the Process Document Management Policy by enforcing regular self-audits in Operations and the Team
• Created and Implemented templates that are used to measure the success of process training and knowledge sharing
• Manage and implement the Training Governance of the Center
• Manage the development of Subject Matter Experts under the SME Development Program KRK, MEX, MNL
• Monitor and measure the success of migrations conducted to the Center
• Consultant for the Migration topic i.e. as a Migration coordinator, Migration Methodology, etc.
• Produced ad hoc reports and documents for the management
• Review tools: Articulate 360, Endee tools, Canva, Doodly might be used in the organization
2016
-
2019
LUFTHANSA SERVICES PHILIPPINES
(SPECIALIST ACCOUNTANT)
Key Tasks / Responsibilities
• Responsible for handling Record to report activities which includes, posting of bank statements (42 banks) and cash report (10 cash
boxes) / Bank Reconciliation and Cash completeness/Reconciling Interim accounts/ Close Process Activities (Group company:
Austrian – Decentral)
• Internal Quality Check to 4 FTE’s (handling Europe, Asia, Mexico)
• Focal person in Austrian – Decentral (process related)/Mentoring 5 team members.
• Focal person 2017 Year-end activities for Austrian Decentral for Form 1 – 3.
• Helping Cashier and Approving managers when it comes to the required fields and impact of each field in cash audit report and
closing cash boxes.
• Responsible for maintaining RTR data and reporting activities.
• Respond to BU contacts to deliver error free process
• Back up for the following processes: CLH posting activities/BSP Liquidity for Austrian/IKS
• Participate in Audit when needed.
• Participate in Special Projects to drive efficiency like in greAT project (2 projects chosen and on-going) and Kaizen for the
improvement of current process (7 approved Kaizens in 2018).
• Handled trainings: SAP Navigation for Bilinguals BKK /Global Hub Implementation: Process knowledge for all OS team members
and new transfer of knowledge to colleagues (Europe process)
ON-TOP / OTHER TASK HANDLED:
• IT SPOC for System Application in RTR (accesses for: SAP, Banks, iCat, Bankanova, Kassanova and others)
o Communicate request to various directors as per group companies (LH, LSG, OS, LX, etc)
o Request through order tools like SAMOA, LX tool, etc.
• Part of the LSP SME Program
• Migration Support: Coordination between Manila and Krakow – preparation for their Go Live.
2012
-
2016
AIG SHARED SERVICES
(FINANCE & ACCOUNTING SPECIALIST II)
Key Tasks / Responsibilities
• Take the lead and manage the reconciliation process for all assigned AIG cash or suspense accounts.
• Maintain and update documentation of account description and recon procedures of assigned accounts.
• Monitor receipt of bank statements for cash accounts.
• Prepare and distribute completed monthly reconciliations throughout the reporting period.
• Develop relationships with various internal administration units and key contacts.
• Research and clear outstanding items, providing accurate identification and appropriate explanations/descriptions using Excel, SAP
ledger system and other internal accounting systems.
• Provide analytical data and support documentation to business units so that they can resolve outstanding reconciliation items.
• Build relationships and develop sound understanding of purpose/processes of assigned accounts.
• Provide professional and courteous service to internal and external customers.
• Meet Timeliness and quality requirement on a daily basis.
• Other- Perform other related duties or projects as assigned by the Team Leader or Unit Manager such as team meetings,
training/processing updates, error analysis discussion, quality, process improvement initiatives and admin tasks.
• Do the QR (Quality Review) for the assigned accounts of preparers (9 FTE’s).
• Distribute and do analysis of every account to the preparers.
• Cross-trained to Intercompany Accounts & Unclaimed Funds.
• Handle trainings for the up-skilling of FTE’s.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.