2007
Bachelor of Science in Business Administration Major in Marketing Management
Colegio de San Juan de Letran
More Info About Me
With almost 10 years of experience in the Commercial Banking Industry, expertise in handling client relations as a Head Teller and Service Manager ensures no less of efficiency. I’m extremely motivated and responsible to my duties and responsibilities. I am seeking a challenging position that offers growth potential and would afford me the opportunity to utilize my experience, knowledge and capabilities.
My Skills and Competencies
Bookkeeping
Data Entry
Certificates
My Experience and Education
2013
-
2017
Asia United Bank
(Service Manager)
-Manages and develops staff competencies through counseling, coaching and cross posting.
-Resolves customer problems and complaints.
-Encouraged departmental employees to present positive, exemplary image.
-Worked within applicable standards, policies and regulatory guidelines to improve skills.
-Created spreadsheets using Microsoft Excel for daily, weekly and monthly.
-Exercises supervisors over cash, clearing and new accounts.
-Contributes to the achievement of branch goals.
-Exercises full supervisory responsibility over direct reports.
-Solicits accounts/cross sells bank products and services.
-Ensures satisfactory audit rating.
-Act as primary custodian of cash and all other accountable items.
2008
-
2013
Asia United Bank
(Head Teller)
-Executed wire transfers, stop payments and account transfers.
-Maintained friendly and professional customer interactions.
-Counted, verified and handled bank deposit and armored car transactions
-Received loan and utility payments, sending funds to correct destinations.
-Stocked supplies for customers and personal teller station.
-Educated customers on use of banking website and mobile apps.
2007
-
2010
Asia United Bank
(Teller)
-Handling cash and check transactions.
-Audited fellow teller currency to contribute to dual-control procedures
-Answered customer inquiries regarding account balances, transaction history, service
-Charges and interest rates.
My Services
Data Entry / Web Researcher
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