2009
BS Computer Science
Bataan Peninsula State University
More Info About Me
I have been working in the BPO industry for almost 10 years. I am new to the VA world and I dream of getting a home based job so I can continue earning money in the comfort of my home.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2015
-
2020
Alorica
(Order Management, CSR)
• Manage daily incoming internet voice orders from sales.
• Responsible in tracking order status and providing daily updates to sales and management
• Review documents, send emails and initiate phone calls to customer and sales for the submission of orders
• Execute account changes and service disconnection
2020
-
2022
Alorica
(Content Moderator)
• Back Office
• Reviews and analyzes user - generated photos, videos, and text- based content to remove inappropriate or harmful contents before they get published online.
2014
-
2015
HIBU
(Customer Service Representative)
• Answer international calls for Yellowbook concerns
• Handle billing, inquiries, and disputes
• Process modification requests for advertisement design and details
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.