International Coaching Institute
(Admin Support/Data Entry)
This role involves managing various aspects of student enrolment and information within the system, encompassing enrolments, upgrades, withdrawals, downgrades, and deferrals. It includes encoding student data, updating information, and maintaining comprehensive records for enrolled and upgraded students. Responsibilities also encompass granting or revoking access to resources, assisting students with login details, and addressing their queries or complaints via email or Facebook. Ensuring a seamless start to students' studies, communicating important course details, and offering consistent, proficient support form the core of the role. Collaborating with other teams ensures uniformity in the promises and bonuses extended to students, ultimately aiming for an exceptional student experience.
Creativ Vision Coaching
(Virtual Assistant / Social Media Manager)
This role entails comprehensive administrative support involving managing email communications, scheduling appointments, and conducting internet research. Responsibilities extend to data entry, file organization, and record maintenance, along with Zoho database management and creation of spreadsheets, reports, and presentations. Additionally, it involves social media account management, content scheduling, workbook design, website and course assistance, strategic planning for email campaigns, content creation, and utilizing Zoho Campaign for marketing automation. The role also involves compiling award applications, understanding criteria, and drafting detailed applications, along with video editing for compelling storytelling across social media, marketing materials, and online courses.