2009
Bachelor of Science in Business Administration major in Business Management
De La Salle University
More Info About Me
I have more than ten years of work experience in customer relations and client services, which helps them resolve their daily business dilemmas. I am drawn to further my professional knowledge in building rewarding relationships with my partners.
If I'm not working, you can catch me watching movies on Netflix or enjoying nature outside.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
FIS Global Solutions Inc
(System Support Analyst)
• inbound and outbound calls
• Create tickets for the Client’s system concerns
• Provide step by step assistance on how to resolve issues on system
2016
-
2021
Synchrony Financial
(Senior Bank Representative)
• inbound and outbound calls
• Open and close online bank accounts
• Process funds transfer
• Assist client with website concerns/access
2013
-
2016
Tata Consultancy Services
(Senior Process Associate)
• inbound and outbound calls
• checks customer’s email and paperwork for their request
• coordinate with Electricity Distributors and Electricians
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.