Hey I am Mary Jean

About Me

I am Mary Jean Rubi, graduated as Magna Cum Laude at Datamex Institute of Computer Technology with a course of Associate in Computer Software Technology. I am currently living at Cainta, Rizal Philippines. I've been in the BPO Industry for 8 years handling different Line of Business or Accounts. I am a very keen detailed person. I am always focused on what I always do and want to make sure that everything are finished in advanced or on time. I hate unfinished or unattended tasks. I was promoted multiple times as Resolution Supervisor Intern, Tier 2 Support because of the service I delivered.

Mary Jean Rubi
Cainta Rizal, Philippines
Freelancer
Check my CV View Work Hire Me

Customer Service

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA Training

Advanced Support Engineer

  • EXPERIENCE
  • EDUCATION
2011
Computer Programming

Datamex Intitute of Computer Technology

2019 - 2023
Acquire Asia Pacific Inc.,
(Global Enterprise Engineer)

Providing technical configuration for IVR specific to InContact Studio Handling Contact Center Enterprise (VIP Accounts) Building Phone System's IVR and routing Phone Provisioning (Cisco, Yealink, Polycom) Troubleshooting complex issues of RingCentral & Nice InContact Platform

2018 - 2019
Startek Phil.,
(Technical Support Representative)

Frontline Support via Phone and Email for US Cable Provider (Charter & Spectrum)

2018 - 2018
Sykes Asia
(Technical Support Representative)

Provide online technical troubleshooting related to Google Play Store (Apps Installation and Online Purchases)

Technical Support Expertise

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cainta Rizal,
Philippines


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