2015
Bachelor of Science in Hotel and Restaurant Management
University of Cebu - Main Campus
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Data Entry
SEO Expert
Certificates
My Experience and Education
2019
-
2022
Accenture Inc
(Customer Service Representative)
· Handling customers complaints with regards to their network and service issues (telco)
· Hybrid environment which includes general, technical & billing, retention and sales/ upselling
· Adhere to client requirements and used provided tools
2018
-
2019
Teleperformance Inc.
(Customer Service Representative)
· Assist customers in expediting orders and correcting post-sales problems
· Utilize a variety of software tools to navigate customer accounts, and communicate effective solutions
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google