Bachelor of Science in Medical Technology
Lyceum of the Philippines Batangas
Bachelor of Science in Human Resources
University of Batangas
I’m one of the funniest person you'll ever meet. I have strong work ethic and always deliver high quality results.
Customer Service Representative | Social Media Manager | Virtual Assistant | REVA | Engagement Lead | Email support
Lyceum of the Philippines Batangas
University of Batangas
Create contents, reels, graphic designs for tiktok and IG accounts.
-Support zendesk email
-Assist customers regarding their shopify orders.
-Process refund, reship, chargeback, modification of orders via shopify.
-Use Monday and Slack for communication.
-Update customers information on their account in shopify.
-Handle multiple stores in Shopify.
-Answer 120-150 tickets a day.
-Achieved 100% QA and attendance score.
-Support zendesk email
-Update inventory in Lazada, Shopee, Wordpress website and Amazon.
-Process refund, reship, chargeback, modification of orders via Wordpress.
-Create marketing campaigns for the company.
-Update customers information on their account in Wordpress.
-Assist customer's inquiry in Instagram and Meta Business.
-Create marketing analysis in all online platforms ( SG, MY and HK).
-Create monthly financial reports for the company.
-Approve and top up Ads credits in Shopee and Lazada.
Customer satisfaction is guaranteed.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.