2012
Bachelor of Science in Psychology
PAMANTASANG LUNSOD NG MUNTINLUPA
General Virtual Assistant
A highly skilled and organized individual with a wide range of complex and compound experience both in Telemarketing and Customer service field, with over a decade of total experience in the outsourcing and offshoring industry. Well oriented and trained.
My Skills and Competencies
Administrative Task
Social Media Management
Data Entry
Certificates
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My Experience and Education
2021
-
2022
ACCENTURE INC
(Customer Service Associate)
Voice/ Verizon B2B
2018
-
2021
CONVERGYS ALABANG2
(Customer Service and Sales Representative)
Voice/ AT&T Account/ Inbound Sales services
2017
-
2018
IBEX GLOBAL
(Customer Service Representative)
Voice /AT&T Account/ Inbound calls
My Services
Social Media Management
Track campaign performance and insights. Strategic planning in developing effective social media management.
Data Entry Specialist
Input data into digital systems or databases, and transcribe information from physical documents to electronic files.
Customer Service/ Admin Task
Managing emails, answering phone calls, and responding to inquiries from clients, customers, and colleagues.