Email: mjchavezdimarucotva@gmail.com
Address: General Mariano Alvarez, Cavite 4117
Mobile#: 0995-022-3610/ 0961-772-7949
Maryjane Dimarucot
Professional Virtual Assistant-
A highly skilled and organized individual with a wide range of complex and compound experience both in Telemarketing and Customer Service field. Well oriented and trained
Contact Information
EDUCATIONAL BACKGROUND
2008-2012
TERTIARY
Bachelor of Science in PSYCHOLOGY2003-2007
SECONDARY
MUNTINLUPA NATIONAL HIGH SCHOOL - NBP RES. POBLACION MUNTINLUPA CITY1998-2003
PRIMARY
GUECO BALIBAGO ELEMENTARY SCHOOL – BALIBAGO ANGELES CITY, PAMPANGAWORK EXPERIENCES
March 15,2021 - May 31, 2023
ACCENTURE INC
Customer Service Associate-Taking Inbound and outbound Calls
-Technical Support
-Manage Customers account
-Billing Inquiries
-Process payments and Claims
-Process Customers order
-General inquiry about the business
Aug 13, 2018 – Feb 16, 2021 (1 yr and 6 months)
CONVERGYS /CONCENTRIX
Customer Service and Sales Representative-Taking Inbound and outbound Calls
-Technical Support
-Manage Customers account
-Billing Inquiries
-Process payments and Claims
-Process Customers order
-General inquiry about the business
Sept 18, 2017 – April 25, 2018 (7 months)
IBEX GLOBAL
Customer Service Representative-Taking Inbound and outbound Calls
-Technical Support
-Manage Customers account
-Billing Inquiries
-Process payments and Claims
-Process Customers order
-General inquiry about the business
January 29, 2014 – April 30, 2014 (4 months)
GR INTERNATIONAL TRADING & SERVICES CORP.
Administrative & Sourcing Assistant-Sourcing of Different Industrial Materials.
-Communicating with International Suppliers via Phone and E-mail.
-Purchasing of Approved materials.
-Performs other functions as may be assigned by engineers
October 15, 2012 to July 15, 2013 (10 months)
Southeast Asia Shipping Corporation
HR STAFF/ CREWING & DOCUMENTATION ASSISTANT-Personnel Requisition.
-Conducts Initial interview.
-Assist in-house briefing/ Employee Orientation
-Prepares withdrawal form for crew who are unfit to work based on their medical findings
-Preparation of documents for submission to principal, master and other agencies
SEMINARS ATTENDED
Uncover the Role of Psychology in everyday Life. - Oct. 21, 2009
Improving Life through Personal Awareness on defense Mechanism - Feb. 16, 2011
1st convention for Families w/ Substance defense and Sem-Workshop on Trauma and Codependency - June 18, 2011
3P’s: Psychological Purpose and Perspective - Mar. 12, 2012.
Call Center Training Program. –The New Orleans – Sept. 2012
Pre-departure Orientation Seminar (PDOS) – KAKAMMPI – January 31, 2015