2015
Bachelor of Science in Industrial Engineering
Rizal Technological University
More Info About Me
Im an open person, ready to take on whatever life throws at me. Open for new responsibility that can enhance my skills. Skills that I can use to reach the goal.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2024
Garrett and Talon Inc.
(Customer Service Representative)
Delivering daily support to 100+ customers with courteous and effective solutions, emphasizing active listening for customer retention. Possessing in-depth knowledge of company products to address concerns and inquiries. Systematically organizing customer information through spreadsheets and company software. Managing incoming calls with the company's call management system. Building and maintaining relationships with suppliers, as well as internal and external clients.
2016
-
2017
Convergys
(Sales Associate I)
Demonstrating excellent product knowledge, presenting promotions and opportunities to customers, maintaining a neat appearance on the sales floor, and achieving established goals.
2015
-
2016
JBLS Trading and Construction Aesthetics
(Employee)
Generating reports for the quality manager, inspecting procedures, maintaining records, and overseeing operations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.