2011
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Subic Bay College
More Info About Me
My experience is primarily in managing international accounts for telecommunications and online stores. I can multitask on a regular basis and have been doing so for some time. I can readily adapt to various surroundings and am consistently loyal to my superior. My attendance is one of the fundamental elements to be able to accomplish my objective.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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Social Media Manager
July 2020
-
March 2022
Freelancer
(Social Media Manager)
PenTea | Editayu https://www.facebook.com/pentea01/
Responsibility - Social Media Manager, content creator, graphics design and engagement
Creating everyday post to boost audience and for them to know that the brand exist. Editing and posting an article
2020
-
2022
Telus
(Operations CSR IV)
Assisting the customer regarding their concern about their account, including billing, purchasing new phone, adding new line and paying their bill due.
2019
-
2020
JPMorgan
(CSR IV)
Verifying Customer’s job
2013
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2019
Sutherland Global Services
(Email Support, CSR)
Responding to customer’s email regarding the product they’ve purchased on eBay, if we need to open a case of buyer’s behalf we’re doing so, I also been transferred to escalations and Appeals department with the same account. Then a position for Telco account which is T-Mobile was available with the same company and been a mentor after 6 months of experienced
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.