2010
Bachelor of Science in Computer Science
University of Manila
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
-
2023
Coreserv Management Inc.
(Team Leader Dispatcher)
Monitoring of day-to-day service order dispatch load to technician. Verify
requirement of Application for installation of Cable and Internet. Assist field technician
regarding subscriber concern, location and additional contact number. Consolidate completion
report of technician based on their daily trip ticket report. Doing inventory report and
monitoring of available CPE, received and issuance of materials, JO’s and SAF. Invoicing and
vouching of receipt for daily collection from subscriber installation to be deposit with the bank.
Invoicing and vouching of receipts for office supply (Water supply, Parking tickets). Interview
new technician Applicant. Issue memo for Tardiness, Absentees and Poor Performance.
Checking and verifying Tech LOG-IN and OUT and DTR.
2011
-
2015
Consolidated Management Inc
(Training Assistant)
Assist the trainer for training materials. Assist trainee for their equipment,
handouts, simulate training activities for customer service training. Prepare training materials,
rooms, and equipment’s. Encode grading sheet.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.