BS ARCHITECTURE
Manuel L Quezon University
I love Arts, Music and Cooking. I also love watching informative videos on YouTube!
Manuel L Quezon University
• Communicated with employees on account updates, benefits, and pension payments when requested.
• Attended meetings with HR teams to discuss and review company policies, guidelines, and regulations.
• Assisted HR managers in the onboarding processes by organizing paperwork, gathering training manuals, and generating contracts.
• Created and prepared documents such as contracts, new hire guides, and company manuals
Accomplished Call Centre Agent with years of experience in customer service. Consistently hitting KPIs by proactively following up on leads and opportunities. Delivers exceptional results and flourishes in fast-paced, dynamic environments.
Accomplished Call Centre Agent with years of experience in customer service. Consistently hitting KPIs by proactively following up on leads and opportunities. Delivers exceptional results and flourishes in fast-paced, dynamic environments.
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
• Packed purchased items properly to prevent damage to delicate products.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpectedly high volume.
• Handled high-volume credit and cash transactions using Point of Sale (POS) systems efficiently.
With 22 months of experience in BPO and excellent I providing customer service.
Experience in advance Video editing tools
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Experienced in Canva and Photoshop. I also have skills in Ideation, Branding, Typography, and Designing for prints.