2003
Bachelor of Science in Information Technology
NCST - Dasma
More Info About Me
I have over 8 solid years of experience.
Worked with Customer Service, Admin/Email Support, Billing, Collections, and Accounts Receivable for Logistics, Financial, Telecommunications, Tier1 Technical Support, Sales/Lead Generator for Credit Repair.
Can handle both inbound and outbound calls.
An experienced Chat and Tech Support Representative.
Successfully handled Customer Support with Leadership skills as Subject Matter Expert of Telco account for US and Canada as well as Financial account.
Been assigned to various line of businesses such as Collections, AR, Chat Support, Tech Support, Billing, Customer Service, Lead Generator.
I used to be part of HR and Recruitment as a Staff for a year. I am very adaptive and flexible.
Willing to render overtime even weekends and very much willing to undergo training for skill enhancement.
Tools familiar with:
-Zendesk
-Google office tools
-Gorgias
-Salesforce
-Netsuite
-Jira
-Talkdesk
-Ring central
-Asana
-Some client based internal tools
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Caring LLC
(Accounts Receivable/Collections Associate)
2020
-
2022
Insightsoftware
(Accounts Receivable Associate)
2020
-
2022
Vibeszn MA Aiobo
(Level 2 Admin)
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.