Hey I am Mary

Pag-IBIG Fund (Home Development Mutual Fund)
(Management Support Assistant - Compliance Office)

● Ensures that Pag-IBIG Fund complies with its external legal and regulatory requirements
as well as internal policies and bylaws.
● Reviews submission and/or release of information under the Data Privacy Act, the
Freedom of Information, and requests for subpoenas Develop, implement and monitor
department operating systems and procedures.
● Reviews major reports and submissions to the Commission on Audit, Civil Service
Commission, Governance Commission for Government Owned and Controlled
Corporations, Anti-Red Tape Authority and other government agencies.
● Ensures compliance of assigned areas or business units and/or support units on
administrative and operational compliance requirements and facilitates and prompts
them to prepare draft reports, reviews and collates and consolidates such reports before
submission to regulatory bodies.
● Recommends resolutions to compliance difficulties for the assigned business units
and/or support units or areas.
● Monitor and enforce adherence to financial regulations, policies, and procedures; and,
collaborate with internal teams to ensure accurate financial reporting.

● Stay abreast of changes in financial regulations and ensure organizational compliance.
● Develop and implement strategies to address new regulatory requirements and assist in
the preparation of regulatory filings and responses to inquiries. o Work closely with
other divisions/units to integrate risk management into daily operations.
● Collaborate with legal and regulatory affairs teams to address compliance issues.
● Managing and maintaining client relationships through regular phone calls and
follow-ups. Addressing client inquiries and providing accurate, timely information.
● Scheduling appointments, coordinating meetings, and preparing relevant materials.
Managing and maintaining client relationships through regular phone calls and
follow-ups.
● Addressing client inquiries and providing accurate, timely information.
● Scheduling appointments, coordinating meetings, and preparing relevant materials.
● Preparing, organizing, and maintaining documentation and reports, ensuring all records
are up to date.
● Handling confidential information with discretion and professionalism, maintaining
client and company privacy. o Ensuring timely submission, distribution, and filing of
reports and other documents.
● Performing general administrative tasks, such as data entry, filing, and record keeping,
to support office operations. Managing incoming and outgoing correspondence,
including emails, letters, and phone calls.
● Assisting with project coordination by tracking deadlines, deliverables, and project
progress.
● Facilitating effective communication between clients and internal teams to enhance
client satisfaction