A highly skilled professional with several years of administrative hospitality, business management, and VIP client services support experience. Bringing forth years of skills honed in assisting C-level business owners and and high level consumers. Eagerly dedicated to provide efficiency, peace of mind, and productivity in joining executive team towards success.
Far Easter University of Manila
Responsible for being the main point of contact of a client for on-going projects. Manages virtual assistants' deadlines, provides feedback and reminders if necessary.
Responsible for training, managing, and motivating a team of highly skilled professionals setting strategy and monitoring progress by providing daily one-on-one coaching according to team member’s strengths and weaknesses.
Responsible for deescalating financial disputes, transaction errors and loan management and application for mobile banking and eCommerce business management while providing assistance for newly hired employees for product inquiries.
Responsible for real time urgent assistance for prescription request, refill, and medication delivery for US based VIP clients providing medical provider approved alternatives for controlled medication and substances.
Responsible for content concept, providing suggestions for target response, post scheduling best with audience activity.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics and create a summarized concept for business use.
Professional responsible for managing the schedules and communications of key executives in their company.