2024
Bachelor of Science in Accounting Information System
Bulacan Polytechnic College
More Info About Me
Smart support you can count on!
I provide executive assistance, customer service, and bookkeeping support to professionals and business owners who need someone they can count on. With hands-on experience in administrative tasks, client communication, and financial record-keeping, I help keep daily operations organized and running smoothly.
In my previous role as a Customer Service Associate, I handled inbound calls and supported clients with patience, professionalism, and clear communication. I’ve also trained in executive support, where I managed calendars, organized inboxes, coordinated schedules, and handled a variety of admin tasks with accuracy and efficiency. On the finance side, I’m experienced in using QuickBooks Online to track expenses, record transactions, and maintain clean, up-to-date records.
I’m committed to delivering consistent, high-quality work and always aim to make my clients’ workload lighter. I take initiative, stay organized, and adapt quickly to new tools and systems.
If you're looking for someone who’s professional, responsive, and genuinely invested in helping your business succeed, I’d be glad to support your team.
My Skills and Competencies
Bookkeeping
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2024
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2025
Infosys BPM
(Customer Service Representative)
Answer bank customer phone calls promptly, addressing inquiries related to personal account balances, transaction history, account statements and other banking sevices.
Help customers with unlocking or resetting passwords, assisting with online banking access, or personal debit card-related issues.
Process routine transactions, including fund transfers and bank fees refund
2023
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2023
Manulife Philippines
(Intern)
Brought quality unit managers and financial advisors in Manulife, Malolos, Bulacan through Linked-In and Indeed Online Job Recruitment
Managed Outlook email by replying to clients and applicants inquiries, setting up appointments, and reminding the clients about their insurance policies
Managed the Facebook page by creating original content and responding to comments and messages in a timely professional manner
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.