2011
Associate in Hospitality Management
University of San Jose-Recoletos
More Info About Me
Associate in Hospitality Management graduate. Working professional in the BPO industry since 2012.
My Skills and Competencies
E-commerce
Virtual Assistant
Customer Service
Social Media Management
Data Entry
Certificates
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My Experience and Education
2021
-
2022
24-7 Intouch
(Merchant Support Advisor)
Listen, teach, problem solve and explore growth opportunities with Shopify merchants while showcasing new features as they are rolled-out on the platform.
2019
-
2020
Amazon Operations Services Philippines
(Customer Service Representative)
Serves customers by providing product and service information and resolving product and service issues.
2012
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2015
1&1 IONOS
(Technical Support Representative)
Providing help and answers to customers technical issues through identification of. the problem itself, research on answers and subsequent provision of guidance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service Representative
Handle complaints, provide appropriate solutions, and follow up to resolve any issues their customers experience.