2016
Practical Nursing
St. Augustine School of Nursing
Get to know me more!
I obtain my Customer Service/Patient Relation skills and knowledge in my span of working in the Healthcare Industry as the front liner of the company. I am hardworking and self motivated person. I work with honesty, sincerity and professionalism.
I am a capable and consistent problem solver skilled at prioritizing and managing projects with proficiency. In my previous role, I have contributed communication, organization, and patient management toward team efforts and business improvements. I have proven to be an effective and efficient collaborator in achieving a common goal.
My Skills and Competencies
Customer Service
Email Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2015
-
2022
Social Media Management
(Freelancer)
- Managing Facebook Page with 1k followers and boosting Facebook posts.
- Posting content across social media accounts.
- Created a Youtube content .
- Maintained trending knowledge base and strong understanding of 8 social media platforms including Youtube, Facebook and Tiktok .
2019
-
2021
Medcare Hospital - Dubai
(Nurse)
- Maintaining medical and insurance records.
- Assists clinics, referring doctors, insurance companies and patients/responsible parties with general questions.
- Responded to more than 10 patients emails/sms everyday .
- Maintains nursing supplies inventory by checking stock to determine inventory level.
- Calling and Scheduling patient's appointment
- Assess, observe and record the patient’s general health conditions.
- Exhibit problem-solving skills and team strategies to deal with complaints and concerns from patients and their families.
- Consistently meet and attain required Key Performance Indicators (KPIs)
2018
-
2019
The Medical City - Iloilo
(Healthcare Care Aid)
- Registering patients and checking their insurance eligibility while assisting the physician in a centralize OPD.
- Handled 250 employees for their Annual Physical Exam.
- Created a worksheet data for every set of Physical exam done by employees.
- Responded to more that 10 client emails everyday.
What I can do for you
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service
Serves customers by providing product and service information and resolving product and service problems.