2022
Bachelor of Science Major in Mechanical Engineering
University of Cebu- Main
Aspiring Mechanical Engineer Turned Passionate Virtual Assistant
I am Dawn, a college graduate with a Bachelor's Degree in Mechanical Engineering. Passionate and results-oriented virtual assistant with extensive experience as a Virtual Assistant. Proficient in handling administrative tasks while leveraging expertise in social media management to enhance online presence and engagement. Excels in multitasking, organization, and utilizing data-driven strategies to drive impactful results. Eager to apply a diverse skill set to support and streamline operations while contributing dynamic social media expertise. I think the professionalism I have added to my passion will help me have a successful career. I have made it my mission to be the best virtual assistant possible.
My Skills and Competencies
CAD Drafter
Social Media Management
Data Entry
Content Creator
Customer Service
Product Management
Order and Inventory Management
Tech and Tools Proficiency
Canva Graphic Designer
Appointment Settling
Administrative Support
Certificates
My Experience and Education
2024
-
Present
Montrichard Watches
(Customer Service Agent)
• Assist in managing and organizing data, ensuring all records are up-to-date and accurate. Help prepare presentations and reports for internal and external purposes, and conduct research to support team projects, including market trends and industry updates.
• Coordinate with various departments to ensure tasks are completed on time and support logistics coordination and inventory tracking for electric motorcycles and products. Help maintain and update CRM systems with customer data, sales information, and follow-ups.
2023
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2024
RYDU
(Junior Virtual Assistant)
• Assist in managing and organizing data, ensuring all records are up-to-date and accurate. Help prepare presentations and reports for internal and external purposes, and conduct research to support team projects, including market trends and industry updates.
• Coordinate with various departments to ensure tasks are completed on time and support logistics coordination and inventory tracking for electric motorcycles and products. Help maintain and update CRM systems with customer data, sales information, and follow-ups.
2022
-
2023
UCT Cebu
(Configuration Engineer)
• Review and ensure NOC and S.O configurations accuracy
• Work closely with internal / external customers to resolve any configuration issues
• Maintain sales order BOM’s and submit ECO changes
• Support manufacturing to resolve configuration related issues that arise during build process
• Review and submit Engineering Change Request
• Evaluate and implement customer Engineering Change Notifications.
• Other duties may assign
2019
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2021
Association of Working Scholars (University of Cebu-Main)
(Clinical Assistant)
Taking patient vital signs, updating medical records, and assisting with patient examinations. Preparing examination rooms, sterilizing equipment, and ensuring a clean and organized environment. Aid in scheduling appointments, handling patient inquiries, and facilitating communication between patients and medical staff. Adhere to established protocols and maintain patient confidentiality at all times. Support patient care activities.
2017
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2018
TMX. Cebu, Philippines
(Cadet Technical Clerk)
Supports technical projects by assisting in coordination, maintaining accurate technical documentation, and organizing data. Aid in preparing and distributing technical materials, managing administrative tasks, and ensuring effective communication within the technical department. Contribute to equipment and inventory management, conduct basic research, and adhere to safety protocols.
My Services
Product & Store Management
Uploading and updating products on E-commerce Platform Writing and optimizing product descriptions and titles (SEO-frie
Customer Service
Answering customer inquiries via email, live chat, or social media Responding to product questions, delivery issues, an
Administrative Tasks
Data entry and record management Managing emails and responding to routine inquiries Calendar scheduling and appointme
Task and Project Coordination
Tracking task progress using Project Management Platforms Sending reminders or status updates to the team Creating tas
Graphic Design
Encompass a range of creative and technical tasks aimed at visually communicating messages and concepts. Can collaborate
CAD Drafter (3D/2D)
Responsible for transforming conceptual ideas and specifications into detailed technical drawings using Computer-Aided D
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.