My desire for knowledge and aptitude for applying what I learn will help your company grow.
I can assure you that I am a driven social media manager, customer service, and administrative specialist with a wide range of skills who works tirelessly, with attention and dedication to whatever I do.
I have good communication skills, as well as knowledge of digital marketing, design, editing, and strategic planning, but in this situation, what matters most is what I can do to advance your development.
If you work with me, I pledge to do all in my power to help you expand your business. I'll help you develop a comprehensive marketing strategy for your company that will enable you to produce a steady flow of leads and sales while giving you time to focus on what you do best.
University of Southeastern Philippines
• Communicating with customers as a chat receptionist through live chat to provide prompt support.
• Handling three chats at a time (real-time).
• Giving resolution as soon as possible even with multiple issues.
• Helping customers navigate websites, directing them to desired pages, and answering general questions.
• Provides broad product and service information as well as arranges customer records.
• Responding to the questions and concerns of customers and tenants by giving them thorough and accurate information regarding any query in a kind and professional manner to uphold service standards.
• Assist in the execution of the mall's promotions and events.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Recording of financial transactions, and is part of the process of accounting in business and other organizations.