Bachelor of Science in Commerce and Accountancy Major in Computer and Application
University of Batangas
As an administrative professional with over 14 years of experience, I am skilled in managing daily operations, handling phone calls and emails, scheduling appointments and meetings, and assisting with various projects. I worked as an administrative assistant for a cable and Internet service provider. Prior to this role, I provided my unwavering administrative support in various clerical positions.
With excellent attention to detail and a customer focused approach, I strive to provide exceptional support to all team members and clients.
Above all, what motivates me most about this role is the opportunity to make a difference. I have always been passionate about helping others, and I strongly believe that my skills and experience align with the needs of my position. I am confident that I can provide the necessary support to enable your team to achieve its goals and make a positive impact in the lives of others.
University of Batangas
− Attends to day-today administrative tasks for a cable and Internet service provider
− Proficiently responds to inquiries and provided excellent customer service
− Efficiently handles and resolved complaints, ensuring customer satisfaction
− Assists the technician in performing various tasks
− Successfully multitasks by accepting monthly dues while fulfilling other responsibilities
− Prepares detailed and accurate daily and monthly collection reports
− Provides remarkable after-sales customer service, resulting in repeat business & great customer
feedback
− Performed clerical tasks for a leading real estate marketing organization in the country
− Handled reservation payments and monthly client amortization accurately and promptly
− Provided excellent customer service by addressing inquiries and handling after-sales concerns
efficiently
− Assisted sales agents with administrative tasks and facilitate sales by providing necessary information
− Monitored daily selling unit activities to ensure compliance with company policies and procedures
− Prepared and submitted timely and accurate management reports with valuable insights for decision-
making.
− Reviewed and revised property boundaries on field appraisal sheets to ensure accuracy and
completeness
− Edited naming conventions and addresses of property owners on field appraisal sheets to adhere to
organizational standard
− Verified property index numbers and assessment levels to maintain document integrity and reliability
− Facilitated effective communication among technical units to ensure efficient workflow and successful
completion of tasks
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.