BS-Hospitality Management
University Of San Jose-Recoletos
A college graduate with a degree program of Hospitality Management, had experienced working in a hotel for almost 2 yrs as a front office associate and when pandemic started had to find another job that can sustain my living, worked as a CRS had a banking account that was for 9 months in Cebu.
I have a child and not married yet.
During my free time I usually go to the beach just to relax. My desire in life is to travel. I love to travel different places to experienced different food and different culture. That’s my goal for this year. I want to become a VA so that I can work remotely.
University Of San Jose-Recoletos
•Work 11 hours shift everyday
• Manage large amounts of incoming phone calls
• Assist our customer with their Bank accounts, Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by suing the right methods/tools
• DO CHECK-INS AND CHECK OUTS
• ENTERTAINED GUEST
• PROVIDE GUEST NEEDS
• DO INVENTORY IN THE OFFICE
• ASSIST GUEST QUERT AND ANSWER PHONE CALLS
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.