Bachelor of Science in Business Administration
University of Southeastern Philippines
Experienced Sales Coordinator with a proven track record of optimizing sales operations and enhancing client satisfaction. With a background in managing quotation and pricing processes, streamlining order processing, and optimizing logistics coordination, I have consistently contributed to efficient workflows and successful outcomes. My skill set includes crafting persuasive business presentations, effective negotiation, and maintaining organized financial records. Through proactive communication and support, I have maintained a high level of customer satisfaction while driving business growth.
My expertise in conducting market research to identify trends and opportunities, coupled with adept networking and social media outreach, has resulted in meaningful client connections and increased revenue. With a commitment to continuous improvement, I excel in interdepartmental collaboration, process enhancement, and addressing customer needs.
As a dedicated professional, I am eager to leverage my skills to drive success within a dynamic team and contribute to achieving organizational goals. Let's connect to explore opportunities for collaboration and growth.
University of Southeastern Philippines
Sales Operations: Support the team in tasks related to sales, generation of sales team performance reports. Communicates with Logistics team for deliveries, executing POS activities, payments and proactive follow up on enquiries.
-Business Proposals: Support the sales and operations team in preparing proposals, presentations and sales quotations for clients. Follow up with clients for various assignments, meeting and initiate appointments. Principle communication for pricing and deliveries.
-Customer Satisfaction : Liaise with team or directly with customers as required to ensure customers receive accurate information to resolve issues to enhance customer satisfaction and retention
-Administration: Maintain filing system for financial data, contracts and records to ensure history of all transactions can be traced by all team members of the department. Notify senior manager about discrepancies to ensure compliance with Group's policies and procedures. Produce reports on progress within department.
•Manage schedules, streamline order processing, and foster cross departmental collaboration.
•Maintain meticulous filing systems, supporting sales reps and finance departments.
•Ensure timely client communication, addressing queries and unforeseen delays.
•Facilitate smooth communication between teams, improving overall operational efficiency.
•Coordinate with various departments to optimize sales processes and client satisfaction.
• Conducted comprehensive market research to identify sales opportunities and trends.
• Utilized proactive sales techniques, including cold calling, networking, and social media outreach.
• Prepared detailed quotations and managed inventory for optimal sales and presentations.
• Skillfully negotiated deals and adeptly handled customer inquiries and objections.
• Maintained a high level of customer satisfaction through effective communication and support.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.