2014
Bachelor of Science in Industrial & Organizational Psychology
PUP
More Info About Me
I am an experienced and self-oriented Customer Care Professional bringing forth valuable industry experience and a passion for building relationships. Creates eye-catching content for social media marketing, and collects and analyzes data through ads campaigns and web research.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019-
-
2022
American Express
(Customer Care Professional)
-Build relationship with customer by providing excellent customer satisfaction and creating meaningful offer that will match what card they need.
-Handles queries regarding credit card account, processing application and filing disputes.
2017
-
2019
JP Morgan Chase & Co.
(Customer Service Representative)
Processing new account application, and handles transaction inquiries, payments and disputes.
2014
-
2017
Teletech
(Customer Service Representative)
Handles benefits and claims inquiry
My Services
FB Media Buyer
Data collecting will guarantee you better results in your ads campaigns.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Anna Katrina Oliveros
"I enjoy working with Mary Ann Condes. She is an excellent social media manager and a content creator. She's a detail-oriented person when it comes to guidelines. She's independent and constantly works on time. She is self-sufficient and works efficiently. Her whole performance pleased me.
Mara Gejis
I am very pleased with the output because I can see that you always listen to your client's requests and even frequent revisions. I am immensely satisfied! Also, I love how creative you are and comprehensive when it comes to making every post or design on my social media accounts. It never gets boring and keeps the consumer's traffic. I hope you continue with this awesome effort. You definitely help us increase our revenue with our business.