I’m Mary Ann, a dedicated Filipino Virtual Assistant with a Background in Secondary Education from General Santos City.
I spent 15 years working abroad, leaving my children in my parents' care to provide them with a better future. This experience has shaped my resilience, dedication, and strong work ethic—qualities I now bring into my career as a Virtual Assistant.
I am proficient in Social Media Management, Data Entry, CRM, and Lead Generation, ensuring businesses stay organized and thrive digitally. To enhance my skills, I have completed specialized training courses in Executive Assistance, Social Media Management, SEO, and WordPress Development, all to be a valuable solution to my clients.
Beyond my professional life, I am a dedicated wife and a proud mother of two. Balancing work and family has strengthened my ability to multitask, stay organized, and manage time efficiently—qualities that I bring to every project I handle.
Aiming for continuous growth and excellence—let’s connect and make an impact together!
Notre Dame Of Dadiangas University
I underwent General Virtual Assistant (GVA) training, where I specialized in Data Entry as one of my chosen niches. As part of my training, my mentor assigned me a task to enhance my typing skills and data management abilities. I was tasked with compiling a list of 30 CEOs and 30 mortgage professionals, which required accuracy, efficiency, and attention to detail.
To complete the task, I utilized Microsoft Excel and Microsoft Word, organizing the data systematically and ensuring proper formatting. This hands-on experience reinforced my proficiency in data entry, research, and document management—essential skills that I now apply in providing high-quality support to businesses.
-Identify and reach out to potential clients interested in AI-powered solutions.
- Present and demonstrate Kriss.ai chatbot technology, highlighting its benefits.
- Develop and maintain strong customer relationships to drive long-term partnerships.
-Understand client needs and offer tailored AI solutions to enhance their business.
- Achieve and exceed sales targets through effective prospecting and closing strategies.
- Collaborate with the marketing and development teams to refine sales strategies.
- Provide post-sales support and ensure customer satisfaction with AI chatbot integration.
-Conduct outbound calls, emails, and messages to potential clients to schedule appointments.
-Leads are based on company criteria before setting appointments.
-Maintain and update the CRM system with accurate lead details and follow-up activities.
-Build rapport with potential clients to increase conversion rates.
-Follow scripts and sales strategies to engage prospects effectively.
-Work closely with the sales team to ensure seamless scheduled appointment handoff.
-Handle objections and provide relevant information to address client concerns.
-Meet or exceed daily and weekly appointment-setting targets.
-Track and report appointment metrics to improve efficiency and results.
-Stay up-to-date with company products, services, and industry trends.
-Provided dedicated service in various roles, demonstrating adaptability and resilience.
-Managed household responsibilities, ensuring organization, cleanliness, and efficiency.
-Assisted in child care, education, and personal development, fostering a nurturing environment.
-Developed strong time management and multitasking skills while handling daily tasks.
-Maintained professionalism, integrity, and cultural sensitivity in a diverse work environment.
- Provided excellent customer service by taking orders and handling payments.
- Prepared and served food while maintaining quality and hygiene standards.
- Ensured cleanliness and organization in the dining and kitchen areas.
- Assisted in resolving customer concerns to enhance their experience.
- Collaborated with the team to ensure smooth daily operations.
-Assisted customers in selecting products, providing excellent service and product knowledge.
-Processed transactions, handled cash, and operated POS systems efficiently.
-Maintained store displays and ensured merchandise was well-stocked and organized.
-Met sales targets by promoting products and upselling when appropriate.
-Addressed customer inquiries and resolved concerns to enhance shopping experiences.
Email management, calendar scheduling, travel arrangements, data entry
Lead generation, client follow-ups, database management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
