Bachelor of Science in Information Technology
Asian College of Technology
I am a highly organized and detail-oriented individual with a passion for technology and a strong background in customer service and technical support. My name is Mary Angelous Taborada, and I am a dedicated professional who thrives on providing exceptional solutions to customers' needs. Over the past three years, I have had the privilege of working in the customer service and technical support industry. This experience has taught me the value of patience, empathy, and effective communication when dealing with customers. I have consistently demonstrated the ability to resolve technical issues, guide users through troubleshooting processes, and ensure their satisfaction with the provided solutions.
In addition to my professional endeavors, I am an avid learner and always seek opportunities to expand my knowledge. In my free time, you will find me exploring new hobbies and learning new languages and skills. I also love traveling because I like exploring things outside of my comfort zone. I strongly believe in work-life balance, as it helps me maintain a fresh perspective and bring my best self to both personal and professional aspects of life.
Asian College of Technology
Troubleshoot customer's broadband, landline and TV
Billing explanation, opening account, closing account, upselling subscription
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.