Hello I am Marvin

More Info About Me

I am a voracious learner who enjoys expanding my knowledge base, and the new perspective that my studies have provided has improved my communication and technical abilities. I'm a self-starter who wants to learn and grow with my clients. I always provide my best effort when developing outputs and ensuring that I am able to finish my tasks at the end of the day. I've had a lot of success talking with people, and I feel it's because of my ability to organize schedules and execute multiple jobs at once. This adaptability aids me in working with people of various personalities and learning styles. I have to offer my clients the talents and abilities I developed during those years, as well as my capacity to operate independently and the necessity of being organized.

A detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentially. I strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth. I offer exceptional organizational skills combined with ensuring 100% customer satisfaction.

Marvin P. Mendoza
City of San Fernando, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

General Virtual Assistant
Social Media Management
Graphic Designer
Data Entry Specialist
Product Research

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017 - 2019
Our Lady of Fatima University

Accountancy Business and Management

2019 - 2021
Our Lady of Fatima University

Bachelor of Science in Information Technology

2015 - 2019
Freelancer
(Data Entry Specialist)

Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.

2018 - 2019
Our Lady of Fatima University
(OJT)

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

October 2021 - April 2022
Freelancer
(Amazon Product Researcher)

Identifying new product opportunities,
Developing the product,
Analyzing the product and its features,
Conducting market research
Testing to identify if the product has the potential to be successful in the market.

June 2021 - July 2021
OPPO
(Promoter)

Demonstrating and providing information on promoted products/services
Distributing product samples, brochures, flyers, etc. to source new sales opportunities

August 2021 - May 2022
Freelancer
(General Virtual Assistant)

Answering phone calls and responding to emails.
Scheduling meetings with clients.
Managed travel plans for employees.
Issued invoices to clients.
Updating the company website and social media accounts.

July 28,2022 - November 3, 2022
VA-com Employment
(Recruitment Virtual Assistant)

Answering Emails
Sending Emails
Sending Questionnaire
Posting Job on LinkedIn
Data Entry

September 23, 2022 - Present
Scrappy Penguins NFT
(Social Media Manager & Head Moderator)

Creating graphics
Copywriting
Community Management/Engagement

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Product Research

Identifying new product opportunities and analyzing the product and its features.

Graphic Designer

Adding a creative mind to your team and will help you see things in a new way and may improve the way you do business.

General Virtual Assistant

Assists clients in managing their businesses so that they can better manage their personal time.

Testimonials

Author

Lawrence Mananquil

Marvin has excellent communication skills. In addition, he is extremely organized, reliable, and computer literate. He can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him.

Author

Katrina Matriano

Marvin is driven to excel. He will do what is necessary to further learn and step up. His humility opened doors for him.
Talk about his dream that may not be achievable in the present time, and his first reaction may not be, "I can't do it.", but more like, "how can I accomplish it?
He has a go-getter attitude and the grit to succeed. More than achieving the state of success, he is the type who respects the people he worked for and with.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
City of San Fernando,
Philippines


Copyright © Myprofile.ph