2010
Bachelor of Science in Hotel and Restaurant Management
Cavite State University
Results-Oriented Executive Virtual Assistant
I'm Martin Paolo Roxas, a 35-year-old driven and detail-oriented professional from Tanza Cavite, Philippines. I'm a husband and father to a wonderful daughter. My background blends a Bachelor of Science in Hotel and Restaurant Management with focused training in executive virtual assistance. My professional journey includes two years as an Administrative Assistant to Professors, two years in customer service at a 5-star hotel, and eight years as a Supervisor on a cruise ship. These experiences have honed my skills in organization and communication.
My experience as an Administrative Assistant to Professors has equipped me with strong organizational and time-management skills. My time in a 5-star hotel and as a Cruise Ship Supervisor has instilled in me exceptional communication and customer service skills. I aim to save my clients an average of 10% on travel expenses within the first six months.
I'm committed to providing reliable and efficient support to busy executives. Contact me today for a free consultation.
My Skills and Competencies
Calendar Management
Email Management
Travel Arrangement
Record Keeping and Time Management
Project Management
Data Entry
Excellent communication
Professionalism and Etiquette
Certificates
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My Experience and Education
2024
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2024
Mein Schiff (Tui Cruises)
(Bar Supervisor)
·Responsible for the general organization and workflow in the assigned outlets, lounges, and all other gastronomic facilities on board and the related administrative tasks in close cooperation with his/her/diverse supervisor.
·Responsible for the implementation of the agreed standards and recipes as well as smooth and up-to-standard workflow in the assigned areas.
·Organizer and conductor of the opening and closing procedures regarding the outlet. Following up on the tasks received from direct proxies.
·Message-bearer of all necessary information and updates to the fellow crew members.
·Reporter of any issues to the direct supervisor.
·In charge of carrying the equipment inventory and managing all work equipment and facilities with care in the designated service area.
·Monitoring person related to the Stock of Hand in the assigned outlets and writing of the requisition for the next day/s and/or special events.
2023
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2024
Mein Schiff (Tui Cruises)
(Bartender/ Barkeeper)
·Works closely with the direct supervisor, including regular reporting of conflicts and disturbances in workflow.
·Authorized to instruct the employees in the area of responsibility.
·Supervision, organization, instruction and training subordinate/assimilated employees with appropriate documentation as required.
·Properly stow and store of goods and equipment according to the highest safety standard level.
·In special cases also more flexible use in other service areas.
·Tasked with carrying out of inventories in the area of responsibility.
·Performs routine tasks such as setting up and dismantling activities in the area of responsibility and the proper owing of goods and equipment to the highest level of safety standard.
·Closely associated with production, including service of all bar drinks in accordance with all required standards in the work area.
My Services
Calendar Management
I can manage your calendar, schedule appointments, set reminders, and ensure smooth time management for you.
Administrative Support
I provide administrative support by handling emails, data entry, scheduling, and managing tasks to boost your efficiency
Email Management
I can manage your inbox, organize emails, prioritize important messages, and handle responses for better efficiency.
Travel Management
I handle all your travel needs: booking flights, accommodations, creating itineraries, and ensuring smooth trips.