Blank
Engineering
University of st. Lasalle Bacolod
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2024
Varsity tutors
(Retention specialist)
Frontliners in retention and offering consessions to clients to make them stay at the company and answers inquiries regarding tutor schdule and availability.
2014
-
2018
Teleperformance
(Agent/Teamlead)
Supporting cable and telco accounts(Time Warner/Spectrum, T-Mobile)
2021
-
2023
Ubiquity
(backoffice analyst/Teamlead)
process chargeback and refunds and fraud investigation for Greendot and Netspend, and including Medical account Meduit.
2018
-
2020
iQor
(agent/Sme/Teamlead)
Supported telco account Metro by T-mobile
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.