2015
BS Management Accounting
Saint Louis University Baguio
More Info About Me
I have been working as a customer service representative for more than 4 years. Recently, I tried shifting to freelance as virtual assistant through an agency with Real estate industry which is mainly about Cold calling and skip tracing tasks. I wanted to become more independent and as much as possible not be under an agency so I am attending online trainings to learn and develop my skills. My goal is to jumpstart a career in Accounting.
I may not have the extensive knowledge on a specific niche but I can say that I am highly trainable and always open to learning new ideas. I learn quickly but I really appreciate direct feedback so I would know which tasks are not tailored to client's preferences. I do my best to finish my work even with less supervision.
My Skills and Competencies
Customer service
Real estate virtual assistant
Accounting
Data Entry
Certificates
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My Experience and Education
2021
-
2022
VIRTUAL ASSISTANT
(Real Estate)
• Skip tracing
• Comparables
• Lead generation
• cold calling
2020
-
2021
PERFOMAX
(Customer Service Representative)
• Answering the customer calls (FINANCIAL) professionally and by following the set standards & call ethics
• Entering the call and customer information in the appropriate forms and databases.
• Route the customer’s calls in the appropriate departments for further assistance.
• Required to prepare call logs by entering all the important information about the attended call
JAN 2020
-
AUG 2020
SYKES ASIA, INC.- GOOGLE
(Customer Service Representative- Technical)
• Answering the customer calls (TECHNICAL) professionally and by following the set standards & call ethics
• Entering the call and customer information in the appropriate forms and databases.
• Route the customer’s calls in the appropriate departments for further assistance.
• Required to prepare call logs by entering all the important information about the attended calls
My Services
Accounting
Helps businesses make critical financial decisions by collecting, tracking, and correcting the company's finances.