BLANK
Diplomatic in Information Technology
STI College Taft
More Info About Me
I’m an experienced Senior Customer Support Specialist for 7 years. Constantly developing new skills and knowledges. To get an opportunity where I can make the best of my potential, expand my knowledge, leverage my learnings, and contribute to the organization’s growth
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2025
Teletech
(Technical Support Specialist)
System troubleshooting and problem-solving. Escalating problems to the Second Line tier.
2020
-
2023
NCH Customer Support Services, Inc.
(Customer Support Advisor)
Interface with customers via a variety of channels, responding to requests and resolving issues.
2018
-
2020
Teleperformance
(Customer Support Specialist)
Resolve all customer queries and ensure that customers are satisfied with the company’s service and products.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.