Highly motivated and results-oriented professional with 2 years of experience in HR recruitment and administrative roles, and over 10 years of experience in customer service. Proven ability to communicate well, solve problems, resolve conflicts, and provide exceptional support. Skilled in multitasking, prioritizing workloads, and meeting deadlines. Eager to leverage experience in HR recruitment to excel in a challenging HR opportunity.
I am an undergraduate with a Bachelor of Science in Computer Science majoring in Programming in STI College Marikina.
I am responsible for building positive interactions and relationships with customers. I assist customers’ needs with product selection, order placement, replacement, returns, shipping, and resolutions.
I answer phones and emails, schedule and confirm appointments, and input nurses' data into company systems.
I do cold calling and cold emailing to prospective clients to convert them to sales. I assist in tracking the package through calls and chat.
As a customer support specialist, I assist customers with their inquiries, complaints, and technical issues regarding a product or service. I'm responsible for providing excellent customer service, resolving customer issues, and ensuring customer satisfaction.
As a recruiter, I am responsible for the initial phase of the hiring process, such as assessing or filtering the applicants in OLJ, posting jobs on different platforms, checking Airtable for the progress of each applicant, interviewing and giving assessments to applicants, then transferring the data into an Excel file.
As a data researcher, I conduct my research on any website or platform, which also includes searching for prospective clients and putting the data in an Excel file or Google Workspace
-Oversee full-cycle recruitment, delivering tailored candidate profiles to meet business needs.
-Ensure 100% policy compliance in administrative tasks and payroll processing.
-Enhance new hire experience through effective onboarding and cross-team collaboration.
-Lead and optimize cold caller team, boosting candidate engagement and outreach success.
I enter and update information into the database.
Expert in providing customer service on any platform.
I am good at organizational, communication, and time management.
Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
Conduct thorough research using a variety of sources, including online databases, archives, and interviews. Collect, org