2008
Associate in health and Science Education
Southern Luzon State University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Support
Office Administration
Sales and Marketing
Lead Generation
Product Listing
Appointment Setting
Certificates
My Experience and Education
November 2013
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July 2014
KJK Jewels DMCC.
(Sales & Marketing Representative)
Administrative Task, Lead Generation, Customer Service, Phone Calls, Appointment Setting, Calendar Management, Product Listing, Participating to Jewelry Exhibitions, Marketing and Sales,Meeting various online portal executives..
October 2011
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October 2013
Yamal ALSham LLC.
(Sales Representative / Product Designer)
Customer Support, Sales Expert, Chocolate Gift Designer, Flower Bouquet Designer, Assess store requirements, Build long term relationships to customers.
February 2011
-
October 2011
Amberbase Solutions
(Lead Generation TeleCaller)
Cold Calling, Data Entry, Customer Service, Follow up customers, Identify customers’ needs, Sales and Marketing
2021
-
2021
Concentrix/ Convergys
(Customer Service)
Assisting customer with their orders, tracking, dispute, escalations in ebay
2022
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2022
HSBC
(Operation Associate)
Assisting customers with their account, disputes, transfer,billing, closure/opening,cc,online banking, etc.
2014
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2019
First Abu Dhabi Bank
(Senior Officer)
Manage KPI/ MIS, authorizing accounts, email management, handling calls from branch managers, well equipped with ms word, excel, powerpoint etc.., assistant to the manager.
October 2022
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December 2022
National Lymphatic Center
(Medical Virtual Assistant)
Administrative task, Customer Service, Sales, Booking, Appointment Setting, Billing, Data Entry and Management, Calendar Management, Phone Calls.
September 2023
-
November 2023
Lead Connect
(Lead Generation Specialist)
Generating leads
My Services
Lead Generation
Identifying and generating new business leads through various channels including market research and social media.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
Provide solutions in a timely manner and prioritize the customer's needs at each step of the process.