2016
Hotel and Restaurant Management
Lyceum of Subic Bay
About Me
I’m Mark Lester J. Muñoz, a passionate and highly adaptable professional with a degree in Hotel and Restaurant Management and years of hands-on experience in fast paced hospitality environments across the Philippines and Qatar.
With a solid background as a barista and customer service specialist, I’ve developed sharp attention to detail, a strong work ethic, and the ability to stay organized under pressure. I’ve recently expanded my skills into remote administrative work, including data entry, document handling, and basic digital systems, bringing the same level of commitment and precision I honed in service roles.
I take pride in being a fast learner, a reliable team player, and someone who always shows up ready to give 100%. Whether I’m crafting the perfect cup of coffee or ensuring records are accurate and organized, I aim for excellence in everything I do.
My Skills and Competencies
Data Entry
Customer Service and Support
E-commerce Support
Real Estate Assistance
Certificates
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My Experience and Education
2023
-
2024
Faubourg Cafe - Qatar
(Barista)
Is responsible for preparing and serving a variety of hot and cold beverages, primarily coffee and espresso-based drinks, in a fast-paced environment. This role requires excellent customer service skills, attention to detail, and the ability to multitask efficiently. Baristas are also responsible for maintaining a clean and welcoming café environment, handling transactions, and ensuring product quality and consistency.
2021
-
2023
Plus Coffee - Qatar
(Barista)
Is responsible for preparing and serving a variety of hot and cold beverages, primarily coffee and espresso-based drinks, in a fast-paced environment. This role requires excellent customer service skills, attention to detail, and the ability to multitask efficiently. Baristas are also responsible for maintaining a clean and welcoming café environment, handling transactions, and ensuring product quality and consistency.
2016
-
2018
Starbucks Philippines
(Barista)
Responsible for preparing and serving a variety of hot and cold beverages, primarily coffee and espresso-based drinks, in a fast-paced environment. This role requires excellent customer service skills, attention to detail, and the ability to multitask efficiently. Baristas are also responsible for maintaining a clean and welcoming café environment, handling transactions, and ensuring product quality and consistency.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service and Support
Responding to customer inquiries, handling complaints, and providing support via various channels.
E-commerce Support
Managing online stores, product listings, order processing, customer service, and inventory management on platforms.
Real Estate Assistance
Setting appointments, generating leads, managing listings, and handling client communication.