Secondary Education Major in English
Silliman University
I am a well-motivated person. I like doing things that make my brain active and tasks that are daring and challenging because I believe it helps me grow. I like helping others even if sometimes it is beyond my skill. I experienced working in the BPO companies under the accounts of telecommunication and health insurance, so communicating in written and verbal English is not new to me. I am a person who also likes to give his all and whenever I finish a task/s it will always give meaning to my day.
Silliman University
-Taking calls from doctors, nurses, clinic secretaries, medical coders, and the like to assist them with the status of their hospital claims, proper use of medical codes, the coverage health insurance of their patients, and other important details for a specific medical procedure.
Receive calls from specific network users and help them with their concerns such as adding minutes, guiding them to do troubleshooting, answering basic information about their phone, and also asking about their plan status.
Assist you with your data from paper documents, spreadsheets, and update existing records into a computer system.
I am happy to coordinate with you in your social media campaigns and ensure brand consistency across all platforms.
Creates engaging content that meets the needs of the target audience and achieves the desired outcome.