2014
Bachelor of Science in Computer Engineering
Batangas State University
More Info About Me
I'am your all-around virtual assistant and digital marketing strategist from the Philippines. Since 2017, I have been providing professional administrative services and helping clients scale their businesses through effective social media and email marketing strategies.
As a highly organized, independent, and efficient virtual assistant, I take pride in my ability to manage multiple tasks while delivering exceptional results. I am dedicated to upholding honesty, professionalism, and strong work ethics in every project I undertake. My commitment to client satisfaction ensures that you will receive the highest quality of work. Explore my website to discover how I can help your business thrive.
My Skills and Competencies
Graphic Designer
Data Analysis
Social Media Management
Email Customer Service
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2025
Grator LLC - Temecula, CA
(Customer Service Representative)
I handle customer service email tickets with care, ensuring customers feel heard and valued. I quickly resolve order issues, recommend products based on their needs, and send promotions, surveys, gift cards, and free products to enhance their experience. I process refunds smoothly while maintaining a friendly and professional approach, always going the extra mile to leave a lasting positive impression.
2022
-
2022
Redt
(Product Performance Manager)
I optimize conversion rates by analyzing product performance and positioning. Through strategic evaluation, I develop data-driven plans to enhance sales, customer engagement, and overall business growth.
2020
-
2021
Joyful Echo LLC
(Order Fulfillment VA)
I process customer orders by entering their information and tracking order status to ensure smooth fulfillment. I maintain detailed report logs of in-progress and completed tasks while keeping databases, spreadsheets, and other related documents up to date for accuracy and efficiency.
2017
-
2020
Data Analyst
(FIELDTECH SPECIALIST INC)
I analyze data to identify areas for improvement and provide valuable insights. I prepare reports, presentations, and visualizations to support management in decision-making. Additionally, I develop and implement standards, tools, and innovative methods to enhance operational and administrative efficiency.
My Services
Graphic Design
My goal right now is to work in a company that enables me to work with people I can learn from. Later down the line, I w
eCommerce Management
Help you with the product image editing, product listings, excel work, optimizing product lists, managing pricing and in
Email Customer Service Support
Helps customers with complaints and questions, give customers information about products and service, take orders, and p
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.