2008
Highschool Graduate
Jesus Reigns Christian Academy
More Info About Me
As a freelance videographer and travel coordinator, I bring creative vision and meticulous planning to projects. With strong skills in data entry and bookkeeping, I ensure accuracy and organization. In customer service and as a chat representative, I excel in communication and problem-solving, delivering top-notch support with empathy and efficiency.
My Skills and Competencies
Bookkeeping
General Virtual Assistant
Customer Service
Email Management
Data Entry
Certificates
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My Experience and Education
2023
-
2024
Freelance
(Data Entry)
- Track and document employee work hours, attrition data, and coaching logs
2023
-
2024
Freelance
(Bookkeeping)
- Expense Liquidation Tracking
- Document and send expense data for travel events
April 2024
-
June 2024
Freelance
(Data Entry)
- Created a Cost of Goods Sold(COGS) sheet for a pop-up coffee shop
- Tracked daily income
June 2023
-
June 2024
TakeFive Outdoors
(Freelance Experience Officer)
- Planning, organizing, and managing travel logistics and events
- Creating detailed event plans and itineraries, booking venues, transportation, accommodations, and catering services, and managing budgets
- Communicate with clients to understand their needs, coordinate travel schedules and event timelines, and address any issues or changes during planning and execution
- Promote events and manage registrations
- Payment collection
- Collect feedback to assess and improve future events
2013
-
2024
Freelance
(Freelance Videographer)
- Production Assistant
- BTS photographer
- Camera operator
- Gimbal operator
- Boom mic operator
- Sound recordist
- Gaffer
- Teleprompter operator
June 2020
-
December 2020
24/7.ai
(Chat Support Representative)
- Document Customer profile to CRM
- Answer customer queries regarding products
- Process refund
- Track deliveries
- Provide proper discount
- Price match
- Place orders
January 2012
-
February 2013
EGS
(Customer Service Representative/Technical support)
- Answer customer queries regarding products and services
- Explain basic billing inquiries
- Provide technical support for products and services
- Document customer profile to CRM
My Services
Bookkeeping
Bookkeeping with strong attention to detail, financial accuracy, software proficiency, and organizational skills.
Data Entry
Detail-oriented data entry, software proficiency, time management, and confidentiality expertise.
Customer Support
Customer support professional with strong communication, problem-solving, empathy, and time management skills.