2009
Bachelor of Science in Hotel and Restaurant Management
University of Perpetual Help System DALTA
More Info About Me
I’m Mark Raymond Sajul, married with 2 kids, I’m hardworking, fast learner, eager to learn new skills and take new challenges. I’m working in the BPO industry for almost 10 years now that helps me improve my communications skills and learned how to deal with different type of personalities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
PayPal Philippines
(Customer Service/Disputes Specialist)
Responsible in taking inbound calls when customer needs assistance with their account and wants to file a dispute.
2016
-
2021
Capital One Philippines
(Senior Associate)
Responsible in taking inbound calls when customer needs assistance with their account and wants to file a dispute.
2014
-
2016
Convergys Philippines
(Technical Support)
Responsible in taking inbound calls when customer needs assistance with their DSL and Broadband connection.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.