2018
Bachelor of Arts Multimedia Arts
University of Mindanao
More Info About Me
Hello! I’m Mark. I’m an experienced customer service representative based in the Philippines. I have attended University of Mindanao for 2 years with bachelor of arts in Multimedia. I have a little bit of background with 2d illustration, 3d sculpting and photo enhancements and editing.
Before I got into the BPO industry I was a customer service staff in the food and clothing retail business. I took up the opportunity to be in the call center industry to hone my skills in the service, since I love helping people that needs assistance and to be able to provide the best service possible that I could give.
My Skills and Competencies
Customer Service
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Alorica Philippines
(Customer Service Representative)
Preemptive order placer for customers and assisting food delivery drivers with issues regarding with the order, pay, and account concerns
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.