2015
Bachelor of Science in Marine Engineering
Pangasinan Merchant Marine Academy
Know more about me!
Hello there! My name is Mark Joseph Ang, and I am a dedicated virtual assistant with a diverse background. I hold a Bachelor of Science degree in Marine Engineering, which has instilled in me a strong work ethic and attention to detail.
For the past three years, I had the privilege of working as an ESL (English as a Second Language) teacher. This experience honed my communication skills and allowed me to develop a keen understanding of the needs and challenges faced by individuals seeking to improve their language proficiency.
Additionally, I spent two years as a Fitness Center Custodian at Pangasinan State University. In this role, I was responsible for managing various paperwork related to equipment maintenance and client interactions. This experience enhanced my organizational abilities and taught me the importance of efficient administrative support.
Moreover, I possess a solid grasp of online marketplaces as I have been actively engaged in buying and selling items on Facebook Marketplace and various Facebook buy and sell groups. This exposure has provided me with valuable insights into e-commerce operations and customer engagement.
As a virtual assistant, I am eager to apply my diverse skill set to assist you in various tasks. Whether it's managing your administrative work, communicating with clients, or optimizing your online presence, I am committed to delivering top-notch support with professionalism and reliability.
I look forward to collaborating with you and providing exceptional virtual assistance tailored to your specific needs. Let's achieve your goals together!
My Skills and Competencies
Social Media Management
Data Entry / Web Research
Content Creation
Product Listing / Research
Transcription
Graphic Design
Certificates
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My Experience and Education
2020
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2023
51talk
(ESL Teacher - Star Teacher 3)
- Delivered engaging and interactive lessons to students of varying ages and proficiency levels.
- Conducted grammar and vocabulary exercises, and provided constructive feedback to help students improve language skills.
- Provided comprehensive lesson memos for each student.
2018
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2020
Pangasinan State University
(Administrative Aide I - Fitness Center Custodian)
- Managed important paperwork for existing and newly acquired equipment (inventory, inspections, repairs, servicing).
- Created and managed paperwork for new and existing clients (personal details, membership agreements, waivers)
2016
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2017
Star Monica Hotel Resort and Restaurant
(Barista and Cashier)
- Maintained a positive attitude and resolved customer complaints promptly and professionally.
- Performed transactions and cash handling for purchases made by customers.
- Conducted a daily review and a comprehensive monthly inventory of supplies and equipment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Product Listing
Facilitate listing of products, optimizing copy for online search thru high volume keywords and improving older listings