Hey I am Mark

đź’ˇ Remote Support Professional | Admin + Tech-Savvy | Eager to Learn

I'm a proactive and detail-oriented remote support professional with a background in admin, tech, and customer service. I may be new to the Virtual Assistant field, but I bring solid experience in handling scheduling, file organization, basic graphic design, and client communication. I'm tech-savvy, eager to learn, and committed to helping individuals and teams stay organized and efficient. Whether it’s managing tasks behind the scenes or supporting creative projects, I’m ready to contribute with reliability and care.

Mark John Paul Romero
Daraga, Philippines
Freelancer
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My Skills

Supportive, Organized, and Tech-Ready
Microsoft Office
Google Workspace
Canva
Email Management
Calendar Appointment
Customer Service
Calendly
Data Entry

Certificates

GVA
TYPINGTEST CERTIFICATE
CANVA CERTIFICATE

đź“‹ Work Experience

đź’ˇ A mix of remote support, admin tasks, and hands-on learning across different industries.
  • EXPERIENCE
  • EDUCATION
2025
Bachelor degree in Elementary Education

Graduated with a Bachelor's degree in Elementary Education from Daraga Community College, where I developed strong communication, organization, and time management skills

Incomplete/Undergraduate
Bachelor in Computer Science

Attended Bicol University under the Bachelor in Computer Science program. Gained foundational knowledge in programming, system analysis, and IT concepts. Did not complete the degree due to personal reasons, but the experience contributed to my technical skills and digital adaptability.

2019
TVL - ICT

Graduated from Divine Word College of Legazpi under the TVL - ICT strand, where I gained foundational skills in information and communications technology, including computer systems, software applications, and basic networking.

2024 - 2025
Bariw Elementary School
(Intern)

Support hybrid classroom management, educational strategies and student assessments.
Provided face to face lessons or virtual lessons and activities through video conferencing tools (e.g. Zoom, Google meet) as well as support via online platforms (Google classroom, Microsoft teams, and Discord).
Maintained regular communication with students, parents, and co-teachers via email, messaging platforms to track progress.

2023 - 2024
ProCon - CCTV Installment
(Junior IT specialist)

Assist in setting up, configuring, and testing CCTV systems (IP and Analog), including DVR/NVR setup, IP configuration, and camera placement.
Provided basic troubleshooting for software, network connectivity, and surveillance hardware issues.
System maintenance, firmware updates, equipment testing, internet diagnostics, inventory management of tools and hardware.

2019 - 2020
Mcvill’s studios
(Video & Photo personal assistant)

Assist in video and photo shoots with setting up equipment, lighting as well as props.
Basic video editing and photo editing while organizing and sorting photo/video files for easy access and archiving.
Assist in editing media content to ensure brand consistency.
Admin support in scheduling, email management, and client communication.

2018 - 2019
Radaza Meatshop
(Assistant Manager)

• Performed administrative tasks including documentation, inventory logging, and sales recording
• Managed day-to-day operations and supervised staff to ensure productivity and workflow
• Handled communication with suppliers for deliveries and ensured accurate receipt of goods
• Oversaw delivery of products to the store, verifying item completeness and quality
• Responsible for daily and weekly sales calculations and maintained accurate sales records
• Ensured smooth coordination between logistics, inventory, and store needs

2015 - 2017
Freelance / Independent Contractor
(Data Entry Specialist (Remote))

Performed accurate and high-volume data entry tasks for various
clients, ensuring consistent quality and confidentiality.

Used tools like Microsoft Excel, Google Sheets, and custom client
systems to manage and update records.

Delivered timely reports and maintained clear communication with remote supervisors and team members.

Demonstrated self-discipline, attention to detail, and reliability in a fully remote environment.

🛠️Services I Offer

📌Reliable support to help you stay organized, productive, and stress-free.
Administrative Support

Calendar, email, file management, and basic admin tasks to keep things organized.

Customer Service Support

Assist with client communication, follow-ups, and booking coordination.

Content Assistance

Support with light writing, editing, and organizing digital content.

Research & Personal Task Support

Handle online research, travel planning, and personal task coordination.

Project & Task Tracking

Use tools like Trello or Notion to track progress and organize tasks.

Data Entry

Accurate and organized data entry using tools like Google Sheets, Excel, and other digital platforms.


🎨 Portfolio & Sample Work

🖼️ Take a look at my sample designs, documents, and projects I’ve supported.

Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

📞 Get in Touch
💌 Feel free to reach out—I’d love to support your team or project!

Address :
Daraga,
Philippines


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