Hey I am Marjorie

More Info About Me

Hi there! I'm Mirth. I have a degree in Business Administration Major in Marketing Management.
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I have worked in the Business Process Outsourcing Industry for almost 2 years as a Customer Care Specialist. I handled customer inquiries via call, email and chat. Manage and resolve customer complaints and concerns while maintaining a high level of professionalism and customer satisfaction.

I also work as a Virtual Assistant (E-commerce) where I work daily with a client in the US- Updating product information management tools such as Salsify. I also do Image Management and Optimization. I frequently resized, renamed, for product images, adhering to specific marketplace requirements, SKU, UPC For Marketplaces such as Nordstrom Rack, Macy’s, Groupon, The Knot, Kohl's, and Amazon. In addition, I also do Marketplace Listing Updates for e-commerce Marketplaces such as Shopify, Walmart, & Target. Updated product titles, descriptions, and images for e-commerce marketplaces.

I am Passionate and eager to learn and grow in Social Media Manager . I may not have professional experience as a Social Media Manager, but I have a solid understanding of how social media works and I'm eager to apply that knowledge to a professional setting. I have a strong passion for social media and a keen interest in learning the latest strategies and techniques. I am a highly motivated individual with a strong desire to learn and grow. I am confident in my ability to quickly adapt to new challenges and contribute to the team. I'm always looking for opportunities to expand my knowledge and skills.

I look forward to discussing how I can be a value to your company!

Marjorie Mirth Joy B. Otadoy
Makati City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Business Administration Major in Marketing Management

Palawan State University

2022 - 2024
MEDKISMET INC.
(Report Analyst/ VA or Virtual Assistance)

Product Management Tools (Salsify) Working daily with my client in the US- Update product information management tools such as Salsify. - Image Management and Optimization I frequently resized, renamed, and created content slides for product images, adhering to specific marketplace requirements, SKU, UPC (e.g., Nordstrom Rack, Macy’s, Groupon, The Knot, Kohl's, and Amazon). This task required a keen eye for detail and a solid understanding of image size and quality standards for different platforms. - Marketplace Listing Updates Update e-commerce Marketplaces such as Shopify, Walmart, Target. Updated product titles, descriptions, and images for e-commerce marketplaces

2020 - 2022
SITEL CORPORATION
(Customer Service Representative)

-Handled Retail Account for haircare, skincare, and wellness products, inbound and outbound customer inquiries, complaints and concern via email, chat and call to provide solution and customer satisfaction. Handling customer from US and CANADA -Process refund, order replacement, answering customer questions, providing information about products/services, and assisting with easy troubleshooting issues.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Makati City,
Philippines


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