2017
Bachelor of Science in Accounting Technology
Ateneo de Davao University
More Info About Me
An organized and resourceful Executive Assistant with strong interpersonal and communication skills, and can handle multiple tasks efficiently in rapidly changing environments; offering 5 years of bank employee experience with expertise in document and report preparation, meeting coordination, and efficient customer service.
My Skills and Competencies
Social Media Manager
Customer Service
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Land Bank of the Philippines Inc.,
(Customer Associate)
March 2022 - Present: Executive Assistant to the Manager
November 2020 - March 2022: Bank Teller
October 2019 - November 2020 - Bank Bookkeeper
• Prepares a variety of written communications, reports, and documents such as minutes of meeting, travel expenses, reimbursements, disbursement orders, bank certificates and etc.
• Screens phone calls, emails, mails, and visitors to route and resolve information requests.
• Maintains effective client communication - both External and Internal - over phone, emails, and other correspondence to facilitate communication and enhance business processes.
• Reviews and updates timekeeping records and employee files with new details such as changes in bank functions
or pay-grade salary levels, applications for leave, applications for overtime, and other attendance-related
paperwork.
• Updates spreadsheets and creates presentations by using MS PowerPoint to format visual presentations for
meetings, and MS Word, Excel, and Canva to create various reporting materials such as charts, graphs, and
statistical documents to boost team productivity.
May 2017
-
September 2019
BDO Network Bank Inc.,
(Loans Specialist Assistant)
• Processed booking of loan approvals and renewals through making loan monitoring profiles for each account to
maintain positive relationships and make effective financial or client-related decisions.
• Liaised with external clients and internal departments to provide and gather information enabling loan requirements to be met.
• Addressed problems with loan approval requirements and service delivery to maintain and enhance client
satisfaction.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service
Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.