2017
Bachelor of Secondary Education - TLE-HET
Cebu Technological University - Main Campus
More Info About Me
Virtual Assistant | Healthcare Administration Specialist | Financial & Customer Support Expert Or Are you seeking a versatile professional to handle your day-to-day tasks effectively? Your search ends here. I bring a wealth of skills and expertise to assist you.
Throughout my career, I have successfully fulfilled various roles including Customer Service, Technical Support, Business Associate support for QuickBooks Software, Collections Representative, and Administrative Virtual Assistant. Here’s what I can accomplish for you to boost efficiency and drive success.
��️ Key Tool Proficiencies:
�� Email and Calendar Management (Gmail, Outlook, Google Calendar)
�� Communication Tools (Skype, Slack, Microsoft Teams, WhatsApp, Spruce)
�� QuickBooks (Accounting)
�� Social Media Management (Meta Business Suite, Canva)
�� Video Editing (CapCut, Loom)
⌚ Time Management (Toggle)
�� CRM Software (Salesforce)
�� AI Integration (Grammarly, ChatGPT)
�� Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
I take pride in my responsiveness, professionalism, and integrity in every project I undertake. As a dedicated problem-solver, I am committed to delivering high-quality work within deadlines while fostering open communication and welcoming constructive feedback.
Let's connect to discuss how I can contribute to your team's success with my versatile skill set and commitment to excellence.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
Synchrony
(Collections Specialist Representative)
I handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation
2023
-
2024
Latch on Me
(ADMINISTRATIVE VIRTUAL ASSISTANT)
- Data Entry to IntakeQ portal.
- Communication via Email and Spruce.
- Creating Invoice for patients responsibility, collecting payment and updating
excel for payment updates
- Updates client about the payment and working together with the biller for
insurance updates.
2020
-
2021
Concentrix
(Intuit QuickBooks Desktop / Business Associate)
I assist business owners with Intuit QuickBooks Desktop and have learned
pertaining about accounting and using QuickBooks to help manage their
business cash flow and informing customer’s about the benefits of payroll
about tax corrections assisting to be up to date with current regulations to
help them manage their business with less hassle as possible.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.