Bachelor of Science in Psychology
Don Honorio Ventura State University
Don Honorio Ventura State University
• Oversaw and managed hiring process and assisted human resources.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Supported coordination of benefits open enrollment activities and process.
• Organized new employee orientation schedules for new hires.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Submits employee data reports by assembling, preparing and analyzing data.
• Prepare documents for administration/HR – related matters, such as forms, etc.
• Welcomed customers and helped determine their needs.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Tallied cash drawer at beginning and end of each work shift.
• Helped customer’s complete purchases.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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