Bachelor of Science in Hospitality Management major in Hotel and Restaurant Management
Lipa City Colleges
My experience as a Client Relation Supervisor in a resort for the past 8 years has definitely honed my communication and administrative skills. I am also a Data Entry Specialist, Social Media Manager, and Graphic Designer. I am knowledgeable in MSWord, MSExcel and MSPowerpoint.
I am a positive and jolly person that is very competent and persistent. I am a good listener and not afraid to ask questions. I always do my best in everything that I do.
Let me provide you with quality service in order to help your business grow.
Lipa City Colleges
-Overall Management of the page
-Content Creation (Photography and Graphic Design)
-Schedule of posting contents
-Customer Engagement (Answer messages and inquiries)
-Manages Social Media Accounts (Facebook and Instagram)
-Handles corporate clients for team buildings and seminars.
-Handles weddings and corporate events.
-Handles basic management issues and assessments.
-Ensure that our guests/clients enjoy exceptional customer service during their stay.
-Train and coaches new team members.
-Explained menu items and suggested appropriate options for food allergy concerns.
-Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
-Cultivated warm relationships with regular customers.
-Bussed and reset tables to keep dining room and work areas clean.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.