Hi! I’m Marjolaine

More Info About Me

CAREER OBJECTIVE:
To obtain a virtual assistant job where I can use my skills and experiences effectively and contribute to the company's growth and improvement

CAREER SUMMARY:
5 years work experience in the Finance industry
1 year experience in handling and maintaining a Call Center's database
Experience in Social Media Management obtained by managing an online small business
Proficient in the English language and is able to communicate in a professional business manner

Marjolaine Loyola de la Pena
Tacloban City, Philippines
ldmarjolaine@gmail.com
Freelancer
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My Skills and Competencies


Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
Bachelor of Science in Statistics

University of the Philippines - Diliman

2011
High School Diploma

Philippine Science High School - Eastern Visayas Campus

2020 - 2023
WHAT WE WEAR PH (Online Shopee business)
(Business Co-owner)

- Maintains and tracks business sales, expenses and stock summaries
- Handles Shopee seller account and updates Shopee listings
- Manages social media accounts (Facebook, Twitter, Instagram, and TikTok)
- Addresses customer order concerns and inquiries
- Runs marketing campaigns and Facebook ads to increase sales and business reach
- Negotiates and aligns with potential and successful business partners

2021 - 2023
HC CONSUMER FINANCE PHILIPPINES, INC.
(Senior Risk Systems Analyst)

- Performed tests on critical business processes to make sure they are aligned with business requirements and expectations
- Created test scenarios and managed test results on new and existing business requests
- Collaborated with developers to address and solve Risk-critical bugs
- Provided support and monitoring of production issues
- Coordinated with other teams and stakeholders for strategic inputs into the approval process changes
- Wrote business requests for risk system and process improvements

2023 - 2023
A&D Clothing Shop
(Assistant, Social Media Manager)

- Manages Facebook page and creates Facebook posts
- Responds to customer's comments and messages
- Analyzes Facebook Insights data

2020 - 2021
HC CONSUMER FINANCE PHILIPPINES, INC.
(Risk Systems Analyst)

- Performed tests on systems and components used in the underwriting and approval process
- Cooperated on post-deployment monitoring and checking of Risk-critical systems
- Assisted in investigating production incidents involving the risk approval process/changes

2018 - 2020
HC CONSUMER FINANCE PHILIPPINES, INC.
(Risk Analyst)

- Performed analysis on underwriting and approval process
- Participated in Sprint testing of Home Credit systems, mobile application, and Big Data

2017 - 2018
G9 OUTSOURCING CORPORATION
(Data Management Executive)

- Handled database management of ad hoc and retainer campaigns provided by inCall Systems Private Limited, Singapore
- Prepared daily and final reports for inCall clients
- Coordinated with clients and project managers to align campaign expectations

My Services

Social Media Management

Monitor your social media accounts and develop strategies to increase your brand's followers and engagement

Data Entry / Web Research

Assist in entering various data while practicing a high attention to detail

Content Creation

Promote your company’s services and products by creating effective materials for your website and social media

Online Bookkeeping

Track and manage your company's financial data

SEO

Execute techniques to improve your business' ranking in search engine results and increase your website's visitors


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tacloban City,
Philippines
Email :
ldmarjolaine@gmail.com


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